Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. They use a separate “circuit” to talk to the headend telephone exchanges. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. 8 March 2011 at 8:29AM. Re: Virgin Media Master Socket. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. The PC had no signal. So, a 50 minute broadband, TV and phone. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Mobile Your Account. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. Then press and hold the security button on one of the original adaptors in your network for two seconds. All the wall sockets I can see are for BT. 0 Ratings Reply. 5m/4. These 2 phones work fine pluged in via the one master connection that links to second via wireless. After I have a BT line. Hello AdamT23, thank you for reaching out on our help forum about this issue. Virgin Phone Switchover. Hello sophieboulter1. on a domestic hub you look at the values thus. Bare in mind that if you have to call out a BT engineer to fix this, you will probably be charged an extortionate callout fee to do so. This essential wiring diagram provides an easy-to-understand overview of the steps that need to be taken in order to properly install and configure a modern telephone system. At least 30Mbps download speeds in every room or £100 one-off credit. Phone line - 5 mins. Reply. There is limited ability to tweak the configuration of the BT phones, unfortunately. Remove all other equipment connected to telephone sockets. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. Reasons to use a Wi-Fi booster . Your wiring is then disconnected from the network, and can cause no mischief. What type of cable does Virgin Media use? SSL Coax. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and home phone handset. Tudor. The phone base station is currently plugged into a Virgin wall socket downstairs beside the TV connection. However the wall. Fitting new telephone master socket for Vodafone broadband. The BT sockets and Virgin Sockets will be same spec, they have to be for UK regs. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. At the moment I have ADSL from BT and by the end of this year I will have infinity. . But I have no Virgin Media Wall socket in my house. on 03-07-2023 01:02. One of these lines is the outgoing line that carries signals to other sockets, devices, or networks. Disconnect the incoming 'Openreach' wires that lead to Terminals A and B. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. I’ve just left Virgin Media after 6 years of having broadband/phone. So, a 50 minute broadband, TV and phone. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Damaged Wall socket. This is usually marked as Line 1. #2. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. I think you have failed to grasp the problem. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. The socket in the bedroom that you want to remove is a secondary socket, and has only one telephone cable going to it. To interfere with the master sock is an offence and frowned up on by all and your provider. No knowing the layout of you home doing this might be less obvious than the thick VM cable. Plug the phone cable into the microfilter's phone socket. Virgin cable was even simpler as its just a normal paired phone cable coming out with 1 pair of the two terminated into A and B on the Virgin Socket - again working before, working when terminated. LincolnVoda. this like pulling teeth 🙂. If the problem goes away, then the fault lies with your wiring or devices. At master socket I have the same two pairs terminating to A and B on master socket (tried swapping A and B around just incase but still no dial tone. 2. Turn on and start the Box. Most BT Master Sockets will be near the entrance wall, but not always. To ensure the best connection and maximum safety, the wires must be connected correctly. 0 – which seems a lot. Step 2. However my master socket at the moment is in my sitting room. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. . 29/07/15 - 16:50 #1. cable from wall. Thank you - 5259182 - 3. If you can get Quickstart, you can choose one of two delivery options. Is it necessary to plug the cable to socket for having wifi, if so what can I. 0 RatingsHow the internet works: submarine fiber, brains in jars, and coaxial [diagram] wiring diagram for virgin media Virgin media wall socket wiring diagram. Winner: Tie. Hi, Same problem here. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. No vm wall socket. No, what you need to do is switch the extension wiring from the BT socket to the VM one. We all know and love the internet and TV services that can enter our homes through entry points. Options. We would like to show you a description here but the site won’t allow us. Which was great as that is in a better location than my master Socket was. Manage Your Account. CryptoWe would like to show you a description here but the site won’t allow us. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was. on 12-01-2023 11:15. If it does not, then the problem lies outside your house and is not your responsibility. VM BB TV Landline. VM BB TV Landline. How to install a microfilter. I've looked for an external box but cannot find anything. VeryMe Rewards. If upgrading from and old BT socket to an NTE5 connect 2 to the B leg and 5 to the A leg. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Options. 150 from a. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. The house has the brown external junction box fitted to the front of the property on the external living room wall (see pic). . He/she can do whatever the heck they want with the old BT cabling including the master socket and even stuff on the outside of the house - it's none of anybodies business! The only issue will be if you try and get it reconnected at a later date, the full reconnection fee will apply. A non-split socket will have the sockets and screws in the middle. In response to Vikki_M. Tenda PH6 AV1000 Passthrough Powerline Adapter Kit with 1 x Gigabit Port. There is normally a provision to extend from them, in a way that the extensions can be disconnected for testing. #2. This is how I understand the PlusNet system. 3 weeks ago. Please don’t plug the adapter into the yellow ports, these are only for ethernet (RJ45) connections. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Preparing for Landline changeover to fibre. BT Drop Wire > Junction box >Master Socket. The theory is to remove the virgin master socket box, remove the euro module from that box, which leaves me with the main white coax cable from virgin (that comes straight from outside the house). On activation day unplug your old hub and power cable. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Hi all! I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081 We would like to show you a description here but the site won’t allow us. Step 3. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. 29/07/15 - 16:50 #1. Power up your router and wait for an indication that it’s online. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and. These are the parts I could find, they were screwed into the end on the coaxial cable. . Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Check the phone is seated in the base unit correctly & powered ON. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. " The hub is upstairs as previously said. You need a small spanner to remove this, then push the provided connector over the exposed end. A non-split socket will have the sockets and screws in the middle. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. It should be free of charge. I recently purchased my first home and have been taking a look at the VM cabling to the property. Any other sockets that currently work will still do so. Options. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. For much more detail. Solved: Previously, I had BT connection so I need a wall socket. Anything beyond the socket where the external line comes in can be removed. I have only got one rectangular shaped white socket (Shown as below) but it seems old. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). Openreach's full fibre network is a different infrastructure that requires more setup than. We have a virgin media wall socket. Router Plugin Port. There is an access panel in the ceiling for pipes and cables. Feed this disconnected extension wire into the VM socket and. If you transfer your broadband and phone to Virgin Media, you’ll pay line rental of £19 a month even if you get VoIP via the hub 3. 27-07-2020 07:02 AM. Which was great as that is in a better location than my master Socket was. If you're happy for us to get this booked. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. VM BB TV Landline. TV box - 15 mins. Hi all, I have been having a look around and not found a 100% clear answer to my question. My PC is next to the hub and i'm currently looking to replace my rather battered ethernet cable what doesn't click in properly and is quite ancient. Virgin Telephone Master Socket Wiring Diagram is a must-know for any homeowner or business owner looking to set up a new telephone system. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. To progress with your broadband switch from Vodafone to Virgin Media, go to Virgin Media’s website to order your new Virgin Media broadband service. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. Up to 3 WiFi Pods if needed. I've tried a different phone in the master socket but still the problem is there. If digging / drilling / new external & internal cables are required the. Forum; Apps. Blue/White – White/Blue (probably the only one you’ll ever use!) Orange/White – White/Orange. • Under Wireless Frequency 2. You should not need to disconnect the ring wire at any of the extension sockets providing you use reasonable quality UK specification ADSL. Master Socket 5c connection going loose. Jun 13, 2009. If you don't have the cabling then call the pre-installs team on 0800 052 1734. Available with M50 broadband or faster. The new fibre phone line is designed to work with the same phones as the old copper line. As you are now a Vodafone Broadband customer, you will need to contact the Broadband Team, they will be able to let you know if the Master Socket can be moved and make the arrangements for the upgrade with Openreach. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. The VM adapter connects as per image below (though your adapter may well be white in colour, not black). In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. Home Phone. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. on 11-11-2021 10:40. This setup works with any of our TV boxes powered by TiVo. If possible, I would like to get rid of this rather ugly white. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. I am hoping for some advice on my virgin cable telephone wall plate. Ordering And Installation Of Broadband Thinkbroadband. The BT Openreach master socket 5c wiring diagram shows the basic wiring setup for each type of connection. Master Socket Issues And Sd Tests Plusnet Community. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. This is very easy to do and will only take a couple of minutes. No Coax Wall Socket Virgin Media Community 4802361. Virgin Media's Phone Master Socket. Obi202 To Phone Extension Uk Voip Forums. All the sockets are put in for you if they do not exist already e. Condition: New. Thus any phone whose plug conformed to BS 6312 and met certain other regulatory standards, such as BABT, could be connected to the network,. on 08-01-2023 20:46. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. Baffled By Virgin Cabling Avforums. 36 each. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. you’ll find a corresponding master socket within your. The cable could be hidden within, or behind, furniture. **UPDATE** The engineer has now attended and ran the phone cable externally from the back of the master socket into my room and installed a phone socket which I have plugged a phone extension cable into (431A extension cable type) then into the vm adaptor and then into the cable modem (port 1), and all is working fine. Faint or Intermittent Noise Perform a Quiet Line Test. #1. I've gone for Veetop Flat Ethernet Cables 1. Purchased a new BT cordless phone and extentioin. Socket. You’ll then be able to use your same old phone to make. Therefore I'm trying to make sure it isn't something simple internally. Purchased a new BT cordless phone and extentioin. Regards, Steven_L. The telephone master socket and TV aerial have not been used for 25 years, see photos attached. Alternative master phone socket a line through it, look for a socket that is thicker or with a BT logo in the top or bottom corner. Note that if you’re dealing with a Virgin Media master socket, you may well find a block of four connectors, with numbers alongside from 1 to 6. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. Then fit the Cabelcon connector to each end of the new WF100 cable, then connect this cable to the Virgin one with the help of a coupler. . In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. Solved: Hi all, I am having my virgin media kit delivered Monday for quick self installation In worried I don't have correct socket can - 5181199Since TalkTalk is not sending people to preform installations, would my existing virgin sockets be suitable for switching without installation? I have openreach phone lines but fibre cables are exterior. Virgin Media Quickstart set up. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. on 12-10-2022 15:38. Hi @baralasmi, Thank you for your post and welcome to our community forums. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. My Virgin Media App. Phone. as i know you have to run 3 core cable ( telephone cable , cat5 or 6 ) from master socket to every slave but not on a BT master socket. Re: new VM socket. Account - Mobile. 5mm stereo jack to 2 phono plugs connected from the 3. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Plug it into a wall socket near one of your existing Powerlines. Fixmyline telephone and broadband engineer posts facebook 35 years to discover a faulty wired master socket plusnet community 1 in 8 out way coax cable splitter tv connector moca 5 2500mhz at affordable s free shipping real reviews with photos joom making the switch virgin media geeky story coolsmartphone andrew mabbitt on twitter so. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Solved Remove Un Phone Line Just Cut It Virgin Media Community. No Virgin media wall socket. Dave. Plug the cables into the hub. This is an NTE5 master socket with a removable lower plate that can be used with an ADSL faceplate or an I-Plate. I have had Virgin Media during the last year, but have now requested. I have hardwired (pins 5/2) to. This is the point where Openreach's responsibility for the line ends, and your. What I didn't expect (And was an even more pleasant surprise) was that the bedrooms and living room all had Ethernet sockets in them, with a Virgin Media logo on a (otherwise empty) plate next to them. You can't (well shouldn't) touch anything past the text socket on the master sockets of either BT or cable sockets. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. LincolnVoda. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. It is a master telephone socket which has two connectors: A and B. Solved: OK So our phone is moving to VOIP in May and I have a few questions --- 1 What codec is used for VM VOIP (will call quality be - 5261506. Plug into the wall socket Push the red label end of the white cable, into. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. While ordering I asked how it would be handled, they said they'd use the existing BT copper. To get the phones to ring again, following a Virgin-Media "fibre-phone" installation, I changed the extension socket, the engineer plugged the hub's phone port into from an secondary BT socket, to a master BT socket. We would advise against removing the master socket yourself as this would be tampering with and damaging our equipment. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. You then have a set of sockets within your house that you can wire in parallel to your cable socket. Quickstart is the quickest and easiest way to setup our services. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. First, you must determine which type of socket you have in your home. There are three cables at the back of the router. if its possible in parallel but its not a big problem if you run an series. I'm with Virgin broadband and land line. There will be two distinct input lines coming from each end of the socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. 1 out of 5 stars 99 ratingsI have just done a little test with a 3. 0 Kudos. When my internet is working perfectly I get 66mbps down and 12 up. 1 4. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. That suggests that you can remove it and cut the cable back. How to wire a phone extension from a BT Master socket UKBusiness and Residential Telephone Engineers in Uk, West Sussex, East Sussex, Sussex and HampshireThere should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Step 2: Order your Sky Broadband service. A Virgin Ceramic Titanium Dioxide Nf Membrane With Pore Size Of 0 9 Scientific Diagram. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. Other broadband queries. We would like to show you a description here but the site won’t allow us. Stay safe online. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Obi202 To Phone Extension Uk Voip Forums. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . How about using a 10m RJ11 to RJ11 telephone cable. No, what you need to do is switch the extension wiring from the BT socket to the VM one. Check Details Wiring diagram for bt openreach master socket 5c 23/03/17 - 01:22 #2. Plug the cables into the Hub. . VLNeedham. Phone. An I-Plate cannot be installed: NTE5: Single socket measuring 85mm x 85mm with a split faceplate. Phone sockets on the wall won't work for new customers unless they have been linked to the hub's phone connection. 0. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Forum Team. 0 Thanks Reply. Phone. We're here to help. VM should provide you with a RJ11 plug to BT socket adapter as per below. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Stream from Virgin Media. on 05-09-2023 20:36. We would like to show you a description here but the site won’t allow us. Vonage 2nd line. the street is enabled for the service. Engineer used 'spare pair' of blue cables for 'new' BT line. I just got Virgin Media kit and read all information carefully and checked - 5200805No virgin media wall socket. Do VM supply this and can I be provided with one. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. on 14-09-2022 12:00. Your broadband should still work but may not perform as well as in the master socket. 2. There will be two distinct input lines coming from each end of the socket. Most people do, and besides you can pick one up for under £10 and that will allow 999 calls the same as the kit virgin provide. The main electrical difference between the Hub's RJ11 telephone socket and the Openreach style analogue master telephone socket is the analogue phone sockets have a good quality 1. hi, i am a new virgin media customer, ny broadband and tv have bothe been activated today, but my landline has not. Tudor. Although these packages can be rather pricey, they are usually much more cost effective than buying each. If you plug it into a phone socket or extension, it just won't work. The main diagram includes all the components of the socket, while the power and data line diagrams provide the details of how each component connects. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. You can re-use any microfilter and Ethernet cables. There are only two cables connected to the master socket. This is an unbranded generic version. Hi. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. Options. However, if you'd like we can send out a technician to perform this work for you but there would be a £25 call out fee. BT can't touch the Virgin Media master socket and Virgin Media can't touch the BT master socket. (I did this video to help/guide new engineer as I did not find any for my self when I started. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. Posts: 166. So long as the cable from the wall isn't damaged while changing them over, you can simply swap the existing (I'm guessing block style) one. It is divided into two parts: the main diagram, and the power and data line diagrams. The only things visible inside the house are: a openreach Master socket 5c and a small rectangular openreach white box, an aerial socket which is for TV I think and two weird black cables coming out from the wall, both of them "male". Hello, as someone in my building must have a Virgin master socket, we were sent the self-install kit by deliveryman when we should have been sent. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. This must be done at the time the line is changed over. Thank you again. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112Simply install the two wires that come from outside into these two connections. 99 each £8. The wall box may be branded with the logos of an old cable TV company (not VM). It is completely separate service to your internet service. This article provides a detailed explanation of how the wiring diagrams supplied by Virgin can be interpreted, and how to identify which wires are connected to the Terminals in each socket type. Some background information on whether it is acceptable to move a BT Openreach or Virgin Media master socket yourself, along with some advice on how to do so successfully. Virgin Media. (Wasn’t told of the switchover and only found - 5443370. Take the end of the isolator cable with the red band and push it firmly into your Virgin Media wall socket. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). The master socket normally belongs to the phone line provider and in theory can't be moved. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. Join Date: Oct 2021. Re: Using existing Bt sockets with virgin. A third lead from the back of the router.